Privacy Policy

Effective Date: September 6, 2026

This Privacy Policy describes how Kara Juku ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, make a purchase, leave a tip, or interact with our services.

We operate out of British Columbia, Canada, and are committed to protecting your privacy in compliance with BC’s Personal Information Protection Act (PIPA) and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Personal Information We Collect

When you visit and use our website, we collect certain pieces of information necessary to run our store and services:

  • Order & Transaction Data: When you purchase merchandise (such as shirts, hoodies, posters, or polaroids), we collect your name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment processing is handled securely by our third-party billing providers (such as Stripe, PayPal, or Squarespace Payments). We do not store or collect your raw credit card numbers on our servers.

  • Device & Usage Data: When you browse our site, we automatically collect basic technical details about your device, including your IP address, browser type, and how you interact with our pages, via cookies and similar logging tools.

2. How We Use Your Information

We use the personal information we collect to fulfill your interactions with our brand, including:

  • Processing your orders, arranging for automated product manufacturing, and handling shipping logistics.

  • Sending you order confirmations, tracking details, and customer support updates.

  • Screen our transactions for potential risk or fraud.

  • Updating you on tour dates or appearances, provided you have explicitly opted into our mailing lists.

3. Sharing Your Personal Information (Fulfillment & Operations)

We do not sell your personal data to third parties. However, we must share your information with trusted third-party service providers to execute your purchases and run our website:

  • Squarespace: We use Squarespace to power our e-commerce platform and website layout.

  • Order Fulfillment Partners: Because our merchandise is custom-made and printed to order, your name, shipping address, and item details are securely passed to our print-on-demand fulfillment partner to manufacture and mail your packages directly.

  • Payment Processors: Your payment information is securely shared directly with our payment gateways to finalize your checkout transactions.

4. Third-Party Links (Tipping, Cameo, and Tickets)

Our website contains explicit links to external platforms, such as tipping services (e.g., PayPal), custom video bookings (e.g., Cameo), and third-party venue ticketing sites.

  • Once you click these links and leave our store, you are governed by those individual platforms' privacy rules.

  • We do not control and are not responsible for how those external sites collect, use, or manage your data. We highly encourage you to read their privacy policies before initiating transactions.

5. Your Rights Under Canadian & BC Privacy Law

As a resident of Canada, you have specific rights regarding your personal data under PIPA and PIPEDA:

  • Access & Correct: You have the right to request a copy of the personal information we hold about you or request that we update/correct inaccurate details.

  • Data Erasure: You can request that we delete the personal information we have collected from you, subject to certain legal or financial record-keeping exceptions (such as tax history or active order processing).

6. Data Retention

When you place an order through our storefront, we will maintain your transaction details for our internal business records (such as tax tracking and accounting) unless and until you ask us to delete this information.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our operational, legal, or regulatory practices. Any updates will be posted directly to this page with an updated effective date.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a request regarding your data, please contact us by email at:
hello.karajuku@gmail.com